Scan any document
Take a photo, upload a PDF or paste the text—from a court form to a contract or NHS letter.
Letters, notices, emails and PDFs
Whatever the document, get it sorted.
LetterSorted identifies the document and sender, shows the evidence and urgency, then helps you take the safest next step.
Check my document
Free safety check · replies from £9.99
✓ Secure Azure document recognition
✓ Deadlines flagged
✓ Expert routes included
C
Civic Borough CouncilRevenue & Benefits
Council Tax reminder
! Response requested within 14 days
✦ Analysing the details
Response to council tax reminder
Dear Revenue & Benefits Team,
Thank you for your letter regarding the above account. I am writing to clarify…
For example, get help with documents and messages from
COUNCILSNHSHMRCBANKSLANDLORDSENERGY PROVIDERS
These are examples—not a complete list. We assess the document itself, regardless of where it came from.
How it works
From “what does this mean?”
to “that’s sorted.”
No forms full of jargon. Just three simple steps.
See the safety check
We show the document type, sender, evidence, confidence, deadlines and whether an official form is required.
Take the right route
Draft a response when that is safe—or go directly to the correct court process, adviser, charity or professional.
Try it now
Your document doesn’t have to feel overwhelming.
Upload a letter, screenshot, PDF or email text. We’ll guide you from there.
1Scan
2Safety check
3Safe next step
Let’s identify your document
Nothing is drafted until the document and safest response route have been checked.
Multilingual safety analysisChecking language service…
Translation safety: Explanations are not certified translations. Names, references, amounts, dates and quoted evidence remain in the original wording. Court, immigration and other official documents may require a qualified translator. Azure Document Intelligence recognises text from supported PDFs and images; translation and response-language features require the separate language service.
Document recognitionChecking Azure Document Intelligence…
or paste the message
▣ Uploaded PDFs and images are encrypted in transit and processed using Azure Document Intelligence. Pasted text stays in this browser unless you request a connected language service. Your information is never sold.
Document recognised
Confidence pending
We’ll explain the document’s main point here and flag whether it appears to need a response.
◷ Deadline found:
Why we classified it this way
Evidence from your document
Time-critical document
Act promptly
Required response route
Use the official process
Right help, right now
Independent servicesRecommended support
One safety-checked responseAI-generated draft · no subscription
£9.99
The LetterSorted safety standard
A letter generator guesses.
We show our working.
Every scan separates document identification from response drafting. If the safe next step is a form, filing or professional appointment, we tell you that before offering a letter.
Identity before drafting
Document type and sender are established first.
Quoted evidence
See the exact wording behind the result.
Visible uncertainty
A confidence score shows when human checking is needed.
Mandatory actions protected
A generated letter never replaces a court form or statutory response.
Professional handoff
Go to the correct regulated or specialist service.
Competitor comparison
See what makes LetterSorted different.
Several tools explain official letters. LetterSorted is designed to show the evidence behind its classification and stop unsafe drafting when a form, filing or professional response is required.
Swipe sideways to compare all services →
| Feature | LetterSorted | OneLetter | xPlainly | OpenLetter |
|---|---|---|---|---|
| Understands and explains documents | YesLetters, notices, emails, screenshots and PDFs | YesUK official letters | YesOfficial letters worldwide | YesOfficial letters and fines |
| Identifies document type and sender before drafting | YesSeparate safety-check stage | YesShown in the free overview | PartialExplanation precedes reply; separate identity check not stated | PartialExplains what it is; separate identity check not stated |
| Quotes the evidence used to classify it | Yes — core featureExact wording shown before drafting | Not stated | Not stated | Not stated |
| Shows a confidence level and flags uncertainty | Yes — core featureConfirmation required when uncertain | Not stated | Not stated | Not stated |
| Detects deadlines or urgency | YesCourt, prosecution, immigration, employment, debt and statutory triggers | YesDeadline and urgency overview | YesAlerts and calendar export | YesTraffic-light urgency and reminders |
| Warns when a letter cannot replace an official form or filing | Yes — built inDrafting is stopped where the official route is required | Not stated | Not stated | Not stated |
| Routes users to specialist help | YesFor example, solicitors, regulated advisers, Acas, PALS and debt charities | YesHelp contacts and adviser links | General guidanceSpecific professional routing not stated | PartialDebt-advice links stated |
| Language support | 8-language interfaceAzure OCR live when configured; connected multilingual analysis optional | Not stated | 22 languages | English listed |
| Published customer price | £9.99One-off complete response; no subscription | £4.99 + £15Breakdown, then optional Reply Pack | €3.99/monthOr €29.99/year; three free analyses | Free downloadIn-app purchases; amounts not stated publicly |
How we compared: public product pages and app listings reviewed 19 July 2026. “Not stated” means we could not find the feature on the pages reviewed; it does not prove the feature is unavailable. Features and prices can change. Competitor names and marks belong to their respective owners.
Letters, notices, emails and PDFs
Whatever the document, know what it means—and what to do next.
From everyday correspondence to urgent official notices, we identify the sender, explain the message, flag deadlines and guide you to the safest response.
See the document type, quoted evidence, confidence and time-critical actions before anything is drafted.No invented certainty. No suggestion that a letter replaces a required form.
Councils & housing
Council tax, benefits, parking, repairs and tenancy matters.
NHS & healthcare
Appointments, complaints, records and funding decisions.
HMRC & finances
Tax queries, penalties, payment plans, banks and lenders.
Bills & services
Energy, water, broadband, disputed charges and complaints.
◉Your document is privateProtected while your response is created.
✎You stay in controlReview and edit every word before sending.
♡Plain English, alwaysNo intimidating jargon or confusing forms.
A few useful answers
Questions, answered clearly.
Is LetterSorted a law firm?
No. LetterSorted helps you understand correspondence and draft a clear response. It does not provide legal advice or replace a qualified adviser for urgent or complex matters.
What happens to my uploaded letter?
PDFs and images are sent securely to the LetterSorted server and the configured Azure Document Intelligence resource for recognition. The application does not intentionally save the original file, and it requests early deletion of the Azure analysis result after retrieval. Microsoft’s standard temporary retention can apply if that request fails. See the Privacy notice for full details.
Can I change the response before sending it?
Yes. You remain in control and can edit the wording to make sure every detail is accurate before you copy, download or send it.
What if my letter has an urgent deadline?
We highlight dates we find, but you should always verify them against the original letter. Seek specialist help immediately if court action, eviction, deportation or another serious consequence is mentioned.
✦One letter. One clear response.
One letter. One clear response.
One less thing to worry about.
Start with a free safety check, then unlock your response only if it helps.
Start free · replies £9.99 →